Easy PreCustoms

How to use "Easy PreCustoms" online platform (Step by step illustration)
( Video / PDF )

Latest arrangements on Hongkong Post services

Please refer to the links below for updates on:

"Easy PreCustoms" is suitable for persons who have filled in the handwritten posting form. For those who have not completed the handwritten form, please input the electronic customs information and print out the posting form via "Post Now" directly.

You can also download "Hongkong Post Mobile App" for inputting electronic customs information in an easy way.


A User Guide on how to use the "Easy PreCustoms" function in the Hongkong Post Mobile App is available.

To meet this growing trend, Hongkong Post has implemented multiple platforms for electronic customs declaration of postal items. Apart from "Post Now", "EC-Ship"bor "My Speedpost"c online platforms, customers, at present, can make use of "Easy PreCustoms" online platform to submit customs information electronically before posting the mail items. Besides, "Easy PreCustoms" do not require pre-registration, which suits customers with a small posting quantity better.

b Applicable to registered account of EC-Ship
c Applicable to registered Speedpost account customer

To help customers prepare posting labels themselves at post offices, Hongkong Post has set up "Easy PreCustoms" Self-service Stations at major post offices. Key functions of the station include:
  1. Preparing and printing posting labels through “Post Now”
  2. Entering customs information written on posting forms

  1. At present, "Easy PreCustoms" online platform, its APP and Self-service Stations are only applicable to Speedpost Service, Speedpost Multipack Box Offer, Economy Express Service and EC-Post Service, Parcel (including Air and Surface mail), and Registered/Ordinary Packet (including Air and Surface mail).
  2. "Easy PreCustoms" Self-service Stations are set up at designate post offices only.
  3. Pick-up service is not available for a Speedpost item with its posting form prepared on "Easy PreCustoms" and "EC-Ship". Customers with Speedpost accounts can use "My Speedpost" to prepare the posting forms and arrange for pick-up service, which will be even more convenient.
  4. The personal data collected from the electronic online platforms will only be used by Hongkong Post for the purpose of processing mail items. Such data will be transmitted through electronic data interchange to the postal administrations which have a business relationship with Hongkong Post, and destinations or relevant postal administrations and customs authorities which have implemented eCustoms clearance. Hongkong Post will not use the personal data collected for any other purposes without prior consent of customers unless such use is permitted or required by law.